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System status

All systems operational.

Uptime over the last 90 days for every customer-facing component.

OperationalHosted on AWS us-east-2 with us-west-2 failover

Past incidents

  1. Delayed SFTP imports Resolved

    An expired host key on one SFTP ingestion node delayed scheduled rent roll imports for 52 minutes. Key rotation is now monitored.

  2. Elevated notice OCR processing time Resolved

    A large batch upload during Texas protest settlement season queued OCR jobs for up to 38 minutes. Workers were scaled and queue limits per workspace adjusted. No data was affected.